Tag ~customer service

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Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
startupnation
When Your Startup Should Pivot and When it Shouldnt
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Nine lessons on how Niantic reached a 4B valuation
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
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YC grad DigitalBrain snags 34M seed to streamline customer service tasks
startupnation
Learn Why This Company Trains its Employees to Quit
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
killerstartups
Revolutionizing Retail Investing with Republic Wallet
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
startupnation
Are Chatbots Right for Your Business
feeds.feedburner
Salesforce wants to deliver more automated field service using IoT data
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Oto snags 53M seed to use AI to understand voice intonation
techcrunch
Aisera lands 90M to automate customer service requests with AI
techcrunch
Onward helps businesses automate their customer service
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
feeds.feedburner
Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
killerstartups
Unmasking AIs Threat to Online Trustworthiness
techcrunch
RedRoute wants answering customer service calls to be as easy as using Alexa
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
feeds.feedburner
The fintech endgame: New supercompanies combine the best of software and financials
killerstartups
Nile Raises 175 Million to Disrupt the Networking Market
techcrunch
Brands that hyperpersonalize will win the next decade
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
techcrunch
Interfaceai raises 30M to help banks field customer requests
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
techcrunch
Swiftly quickly gets brickandmortar stores set up to cater to online customers
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
startupnation
The Best Platforms for Building a Chatbot
techcrunch
Zoom dives deeper into intelligent customer service with Solvvy acquisition
startupnation
5 Steps to Hypergrowth without Funding
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
techcrunch
The first win: Getting early customers to take a chance with you
feeds.feedburner
Cogito scores 37M as AIdriven sentiment analysis biz grows
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
techcrunch
Zendesk expands into CRM with Base acquisition
startupnation
The Power of Your Marketing Message
techcrunch
10 onboarding improvements that cut our customer churn by nearly 3x