Tag ~customer service

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Forethought nabs 65M Series C to improve customer service with AI

How Your BrickandMortar Business Can Remain Competitive in an Online World

Aisera lands 90M to automate customer service requests with AI

The Best Platforms for Building a Chatbot

Playvox scores 25M investment and acquires Australian startup Agyle Time

Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool

How to Use a Messenger Chatbot to Automate FAQs About Your Business

How to Respond to Consistent Negative Clients

Salesforce wants to deliver more automated field service using IoT data

Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots

Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities

Customer service automation startup Lang lands 15M

10 Tips to Optimize Your Online Store for More Leads and Sales

10 onboarding improvements that cut our customer churn by nearly 3x

Are Chatbots Right for Your Business

Ada releases new automated generative AIdriven customer service suite

How customer service AI startup Neuron7 convinced Keith Block to invest

The Procrastinators Guide to Holiday Marketing

ultimateai scores 20M for a supportive approach to customer service automation

Directly which trains customer service chatbots with expert advice raises 11M more

How Pilot convinced Index Ventures to think longterm about margins

Why Your Startup Needs its Own Facebook Chatbot

Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data

Bret Taylors customer service AI startup just raised 175M

Who you gonna call Good question

Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service

Learn Why This Company Trains its Employees to Quit

Customer success isnt an addon Start early to win later

7 Reasons Startups Should Leverage WhatsApp for Marketing

YC grad DigitalBrain snags 34M seed to streamline customer service tasks

Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in

ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service

WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203

Messenger tools can help you recover millions in lost revenue

Revolutionizing Retail Investing with Republic Wallet

This brilliant app waits on hold for you

7 Surprising Stumbling Blocks to Achieving Startup Success

Brands that hyperpersonalize will win the next decade

Call center automation software vendor Replicant raises 78M

Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

Startup Cyble Raises 24 Million in Series B Funding Round

Are You Making these 3 Customer Feedback Mistakes

Google launches CallJoy a virtual customer service phone agent for small businesses

Interfaceai raises 30M to help banks field customer requests

Insurance Startup Lula Raises 355M

4 Benefits Chatbot Technology Can Provide Your Startup

Level AI lands 13M Series A to build conversational intelligence for customer service

DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA

Redefining Customer Engagement: The Future of Telemarketing in the Digital Age