Tag ~customer service

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techcrunch
Conversational UX: The missing piece in your chatbot strategy
techcrunch
Brands that hyperpersonalize will win the next decade
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Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
techcrunch
DigitalGenius raises 1475 million Series A for AIbased customer service solution
killerstartups
How to Respond to Consistent Negative Clients
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Oto snags 53M seed to use AI to understand voice intonation
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
startupnation
5 Frightening Causes of Small Business Failure
startupnation
This Franchisee Shares How to Survive and Thrive During Tough Times
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Nine lessons on how Niantic reached a 4B valuation
killerstartups
Insurance Startup Lula Raises 355M
startupnation
3 Steps to B2B Success That Will Transform Your Business
startupnation
The Power of Your Marketing Message
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
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YC grad DigitalBrain snags 34M seed to streamline customer service tasks
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Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
startupnation
Are Chatbots Right for Your Business
startupnation
7 Reasons Startups Should Leverage WhatsApp for Marketing
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
techcrunch
Call center automation software vendor Replicant raises 78M
techcrunch
Aisera lands 90M to automate customer service requests with AI
killerstartups
3 Ways to Deliver a Better Customer Experience with AI
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
startupnation
7 Surprising Stumbling Blocks to Achieving Startup Success
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
techcrunch
Salesforce to offer more customized AI with myEinstein
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
startupnation
Overcome These 7 Hurdles to Achieve Startup Success
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
techcrunch
Ada releases new automated generative AIdriven customer service suite
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
feeds.feedburner
Customer success isnt an addon Start early to win later
startupnation
Smarter Service Happier Customers: Why Businesses Should Deploy Cognitive Chatbots
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
feeds.feedburner
3 critical lessons I learned while scaling RingCentrals customer support team
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
techcrunch
Zendesk expands into CRM with Base acquisition
startupnation
When Your Startup Should Pivot and When it Shouldnt
techcrunch
Tenyx raises 15M to build more intelligent voicebased customer service AI
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
techcrunch
Onward helps businesses automate their customer service
techcrunch
Tidio raises 25M to automate customer service interactions
techcrunch
Forethought nabs 65M Series C to improve customer service with AI
startupnation
How Your BrickandMortar Business Can Remain Competitive in an Online World
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Messenger tools can help you recover millions in lost revenue
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This brilliant app waits on hold for you