Tag ~customer service

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SightCall raises 42M for its ARbased visual assistance platform

WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203

Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service

6 Essential Tools Your Startup Cant Live Without in 2020

RedRoute wants answering customer service calls to be as easy as using Alexa

Startup Humu Acquired by HR Platform Perceptyx

4 ways to make DEI a key component of customer service and culture

How Pilot convinced Index Ventures to think longterm about margins

Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures

Google launches CallJoy a virtual customer service phone agent for small businesses

5 Steps to Hypergrowth without Funding

3 Steps to B2B Success That Will Transform Your Business

Playvox scores 25M investment and acquires Australian startup Agyle Time

Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets

The Procrastinators Guide to Holiday Marketing

Enterpret launches with 43M NLP technology to decipher customer feedback

This brilliant app waits on hold for you

Support automation firm Capacity grows with new cash and acquisitions

Zoom dives deeper into intelligent customer service with Solvvy acquisition

The Power of Your Marketing Message

Learn Why This Company Trains its Employees to Quit

This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It

7 Reasons Startups Should Leverage WhatsApp for Marketing

Aisera lands 90M to automate customer service requests with AI

Alpha Edison leads customer service platform Thankfuls 12M round

Sanas aims to convert one accent to another in real time for smoother customer service calls

Ada releases new automated generative AIdriven customer service suite

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

10 onboarding improvements that cut our customer churn by nearly 3x

Numa raises 32M to bring AI and automation to car dealerships

Salesforce to offer more customized AI with myEinstein

Interfaceai raises 30M to help banks field customer requests

Messenger tools can help you recover millions in lost revenue

How customer service AI startup Neuron7 convinced Keith Block to invest

Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool

Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help

Battlefield winner Forethought adds tool to automate support ticket routing

Gradient 10xFounders back Zowies nocode ecommerce customer service tool

Onward helps businesses automate their customer service

Call center automation software vendor Replicant raises 78M

How Your BrickandMortar Business Can Remain Competitive in an Online World

5 Frightening Causes of Small Business Failure

Nile Raises 175 Million to Disrupt the Networking Market

The first win: Getting early customers to take a chance with you

DigitalGenius raises 1475 million Series A for AIbased customer service solution

Are Chatbots Right for Your Business

Siena AI raises 47M to develop an empathic AI customer service agent

Revolutionizing Retail Investing with Republic Wallet

3 ways to humanize support automation

3 critical lessons I learned while scaling RingCentrals customer support team