Tag ~customer service

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7 Surprising Stumbling Blocks to Achieving Startup Success

WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203

Cogito scores 37M as AIdriven sentiment analysis biz grows

Nine lessons on how Niantic reached a 4B valuation

DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA

Tenyx raises 15M to build more intelligent voicebased customer service AI

Tidio raises 25M to automate customer service interactions

Customer service automation startup Lang lands 15M

Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots

Forethought nabs 65M Series C to improve customer service with AI

RedRoute wants answering customer service calls to be as easy as using Alexa

Onward helps businesses automate their customer service

Operative Intelligence helps contact centers figure out what customers really need

Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool

The Best Platforms for Building a Chatbot

Aisera lands 90M to automate customer service requests with AI

This brilliant app waits on hold for you

Are You Making these 3 Customer Feedback Mistakes

Support automation firm Capacity grows with new cash and acquisitions

Leverage AI to optimize customer service outcomes

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

Enterpret launches with 44M NLP technology to decipher customer feedback

3 Steps to B2B Success That Will Transform Your Business

Call center automation software vendor Replicant raises 78M

10 Tips to Optimize Your Online Store for More Leads and Sales

This Franchisee Shares How to Survive and Thrive During Tough Times

Playvox scores 25M investment and acquires Australian startup Agyle Time

Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform

SightCall raises 42M for its ARbased visual assistance platform

How to Use a Messenger Chatbot to Automate FAQs About Your Business

The Procrastinators Guide to Holiday Marketing

Enterpret launches with 43M NLP technology to decipher customer feedback

Swiftly quickly gets brickandmortar stores set up to cater to online customers

Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in

Zendesk expands into CRM with Base acquisition

Learn Why This Company Trains its Employees to Quit

3 ways to humanize support automation

The VC who helped incubate Discord has quietly spun up an autonomous contact center startup

Revolutionizing Retail Investing with Republic Wallet

5 Steps to Hypergrowth without Funding

Redefining Customer Engagement: The Future of Telemarketing in the Digital Age

The first win: Getting early customers to take a chance with you

Interfaceai raises 30M to help banks field customer requests

Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities

Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures

Sanas aims to convert one accent to another in real time for smoother customer service calls

DigitalGenius raises 1475 million Series A for AIbased customer service solution

How Pilot convinced Index Ventures to think longterm about margins

Salesforce wants to deliver more automated field service using IoT data

3 Ways to Deliver a Better Customer Experience with AI