Tag ~customer service

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techcrunch
Operative Intelligence helps contact centers figure out what customers really need
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Cogito scores 37M as AIdriven sentiment analysis biz grows
startupnation
3 Steps to B2B Success That Will Transform Your Business
feeds.feedburner
Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
techcrunch
Brands that hyperpersonalize will win the next decade
techcrunch
The first win: Getting early customers to take a chance with you
startupnation
Are Chatbots Right for Your Business
startupnation
5 Steps to Hypergrowth without Funding
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
feeds.feedburner
Leverage AI to optimize customer service outcomes
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
feeds.feedburner
Messenger tools can help you recover millions in lost revenue
startupnation
How Your BrickandMortar Business Can Remain Competitive in an Online World
killerstartups
Startup Cyble Raises 24 Million in Series B Funding Round
killerstartups
Unmasking AIs Threat to Online Trustworthiness
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Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
startupnation
The Power of Your Marketing Message
techcrunch
DigitalGenius raises 1475 million Series A for AIbased customer service solution
techcrunch
SightCall raises 42M for its ARbased visual assistance platform
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
startupnation
5 Frightening Causes of Small Business Failure
feeds.feedburner
Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
startupnation
Overcome These 7 Hurdles to Achieve Startup Success
feeds.feedburner
Customer success isnt an addon Start early to win later
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
techcrunch
Swiftly quickly gets brickandmortar stores set up to cater to online customers
techcrunch
Customer service automation startup Lang lands 15M
startupnation
Why Your Startup Needs its Own Facebook Chatbot
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Salesforce wants to deliver more automated field service using IoT data
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
startupnation
Are You Making these 3 Customer Feedback Mistakes
techcrunch
Battlefield winner Forethought adds tool to automate support ticket routing
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
feeds.feedburner
Sanas aims to convert one accent to another in real time for smoother customer service calls
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
techcrunch
Zoom dives deeper into intelligent customer service with Solvvy acquisition
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
startupnation
7 Surprising Stumbling Blocks to Achieving Startup Success
techcrunch
Zendesk expands into CRM with Base acquisition
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
techcrunch
Support automation firm Capacity grows with new cash and acquisitions
feeds.feedburner
ultimateai scores 20M for a supportive approach to customer service automation
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
startupnation
10 Tips to Optimize Your Online Store for More Leads and Sales