Tag ~customer service

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The fintech endgame: New supercompanies combine the best of software and financials

SightCall raises 42M for its ARbased visual assistance platform

Tidio raises 25M to automate customer service interactions

Brands that hyperpersonalize will win the next decade

Startup Cyble Raises 24 Million in Series B Funding Round

The Power of Your Marketing Message

Sanas aims to convert one accent to another in real time for smoother customer service calls

Directly which trains customer service chatbots with expert advice raises 11M more

Salesforce to offer more customized AI with myEinstein

Are You Making these 3 Customer Feedback Mistakes

Bret Taylors customer service AI startup just raised 175M

How Pilot convinced Index Ventures to think longterm about margins

Redefining Customer Engagement: The Future of Telemarketing in the Digital Age

Tenyx raises 15M to build more intelligent voicebased customer service AI

Siena AI raises 47M to develop an empathic AI customer service agent

Neuron7 raises 10M to help customer service agents find solutions

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

Are Chatbots Right for Your Business

This Franchisee Shares How to Survive and Thrive During Tough Times

Overcome These 7 Hurdles to Achieve Startup Success

Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in

Insurance Startup Lula Raises 355M

Google launches CallJoy a virtual customer service phone agent for small businesses

This brilliant app waits on hold for you

Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities

How to Respond to Consistent Negative Clients

Research Finds the IRS Gives Better Customer Service Than Most Apps

6 Lessons You Wish You Knew Before Owning a Retail Store

5 Frightening Causes of Small Business Failure

Revolutionizing Retail Investing with Republic Wallet

Alpha Edison leads customer service platform Thankfuls 12M round

Customer service automation startup Lang lands 15M

Ada releases new automated generative AIdriven customer service suite

Playvox scores 25M Series A and acquires Australian startup Agyle Time

WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203

Why Your Startup Needs its Own Facebook Chatbot

6 Essential Tools Your Startup Cant Live Without in 2020

Unmasking AIs Threat to Online Trustworthiness

Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets

Enterpret launches with 44M NLP technology to decipher customer feedback

Operative Intelligence helps contact centers figure out what customers really need

3 Ways to Deliver a Better Customer Experience with AI

Startup Humu Acquired by HR Platform Perceptyx

3 critical lessons I learned while scaling RingCentrals customer support team

7 Surprising Stumbling Blocks to Achieving Startup Success

5 Steps to Hypergrowth without Funding

Level AI lands 13M Series A to build conversational intelligence for customer service

Customer success isnt an addon Start early to win later

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

Oto snags 53M seed to use AI to understand voice intonation