Tag ~customer service

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techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
startupnation
4 Benefits Chatbot Technology Can Provide Your Startup
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
techcrunch
Battlefield winner Forethought adds tool to automate support ticket routing
techcrunch
Numa raises 32M to bring AI and automation to car dealerships
techcrunch
Brands that hyperpersonalize will win the next decade
killerstartups
How to Respond to Consistent Negative Clients
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
feeds.feedburner
This brilliant app waits on hold for you
startupnation
Learn Why This Company Trains its Employees to Quit
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
feeds.feedburner
Sanas aims to convert one accent to another in real time for smoother customer service calls
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
feeds.feedburner
Oto snags 53M seed to use AI to understand voice intonation
techcrunch
3 ways to humanize support automation
startupnation
5 Frightening Causes of Small Business Failure
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
killerstartups
Startup Cyble Raises 24 Million in Series B Funding Round
techcrunch
Swiftly quickly gets brickandmortar stores set up to cater to online customers
startupnation
3 Steps to B2B Success That Will Transform Your Business
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
startupnation
Are You Making these 3 Customer Feedback Mistakes
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
techcrunch
Google launches CallJoy a virtual customer service phone agent for small businesses
killerstartups
Nile Raises 175 Million to Disrupt the Networking Market
feeds.feedburner
This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It
startupnation
When Your Startup Should Pivot and When it Shouldnt
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
startupnation
Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
startupnation
How Your BrickandMortar Business Can Remain Competitive in an Online World
techcrunch
Zendesk expands into CRM with Base acquisition
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
startupnation
Are Chatbots Right for Your Business
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
techcrunch
Bret Taylors customer service AI startup just raised 175M
startupnation
WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
techcrunch
Tidio raises 25M to automate customer service interactions
techcrunch
Who you gonna call Good question