Tag ~customer service

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Cogito scores 37M as AIdriven sentiment analysis biz grows
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Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
techcrunch
How customer service AI startup Neuron7 convinced Keith Block to invest
startupnation
5 Frightening Causes of Small Business Failure
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
techcrunch
SightCall raises 42M for its ARbased visual assistance platform
techcrunch
Onward helps businesses automate their customer service
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
techcrunch
Swiftly quickly gets brickandmortar stores set up to cater to online customers
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
startupnation
The Power of Your Marketing Message
techcrunch
Ada releases new automated generative AIdriven customer service suite
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
startupnation
10 Tips to Optimize Your Online Store for More Leads and Sales
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
techcrunch
4 ways to make DEI a key component of customer service and culture
killerstartups
Nile Raises 175 Million to Disrupt the Networking Market
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
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Customer success isnt an addon Start early to win later
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Interfaceai raises 30M to help banks field customer requests
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
startupnation
Agentic AI Makes Soft Skills Essential for Future Startups
techcrunch
Customer service automation startup Lang lands 15M
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
killerstartups
Unmasking AIs Threat to Online Trustworthiness
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
startupnation
7 Surprising Stumbling Blocks to Achieving Startup Success
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
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Leverage AI to optimize customer service outcomes
killerstartups
Revolutionizing Retail Investing with Republic Wallet
startupnation
Learn Why This Company Trains its Employees to Quit
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Research Finds the IRS Gives Better Customer Service Than Most Apps
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
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Salesforce wants to deliver more automated field service using IoT data
killerstartups
Startup Cyble Raises 24 Million in Series B Funding Round
techcrunch
Tidio raises 25M to automate customer service interactions
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Playvox scores 25M Series A and acquires Australian startup Agyle Time
killerstartups
3 Ways to Deliver a Better Customer Experience with AI
startupnation
The Best Platforms for Building a Chatbot
techcrunch
The first win: Getting early customers to take a chance with you
startupnation
5 Steps to Hypergrowth without Funding
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Oto snags 53M seed to use AI to understand voice intonation
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service