Tag ~customer service

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The fintech endgame: New supercompanies combine the best of software and financials
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
techcrunch
Call center automation software vendor Replicant raises 78M
startupnation
The Procrastinators Guide to Holiday Marketing
startupnation
10 Tips to Optimize Your Online Store for More Leads and Sales
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Sanas aims to convert one accent to another in real time for smoother customer service calls
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
killerstartups
How to Respond to Consistent Negative Clients
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
startupnation
The Power of Your Marketing Message
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
techcrunch
Zoom dives deeper into intelligent customer service with Solvvy acquisition
techcrunch
Battlefield winner Forethought adds tool to automate support ticket routing
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
startupnation
The Best Platforms for Building a Chatbot
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Leverage AI to optimize customer service outcomes
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YC grad DigitalBrain snags 34M seed to streamline customer service tasks
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Playvox scores 25M investment and acquires Australian startup Agyle Time
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
killerstartups
Unmasking AIs Threat to Online Trustworthiness
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
techcrunch
Forethought nabs 65M Series C to improve customer service with AI
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Playvox scores 25M Series A and acquires Australian startup Agyle Time
techcrunch
Conversational UX: The missing piece in your chatbot strategy
startupnation
Learn Why This Company Trains its Employees to Quit
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
techcrunch
Customer service automation startup Lang lands 15M
techcrunch
Who you gonna call Good question
startupnation
4 Benefits Chatbot Technology Can Provide Your Startup
startupnation
How Your BrickandMortar Business Can Remain Competitive in an Online World
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
killerstartups
Nile Raises 175 Million to Disrupt the Networking Market
techcrunch
How customer service AI startup Neuron7 convinced Keith Block to invest
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
techcrunch
Google launches CallJoy a virtual customer service phone agent for small businesses
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Customer success isnt an addon Start early to win later
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Messenger tools can help you recover millions in lost revenue
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This brilliant app waits on hold for you
startupnation
Why Your Startup Needs its Own Facebook Chatbot
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
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RedRoute wants answering customer service calls to be as easy as using Alexa
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
techcrunch
Onward helps businesses automate their customer service
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
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This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It